Computer Support Specialist (455)

Southern State Computer Science Banner, Computer Support Specialist

Offered on: Central Campus (Afternoon/Evening)

Nature of Profession

This program prepares individuals to provide techinical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operatign systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

Related Job Titles

Some job titles related to computer technology include computer network support specialist, computer user support specialist, and help desk technician.

Program Design

This program requires Turning Technology clickers.

Courses

First Semester

Course # Course Title Credits
CSCI 1120 Computer Applications 4
ENGL 1101 English Composition I 3
ECON 2205 Principles of Microeconomics 3
CSCI 1160 Information Systems 3
CSCI 2246 PC Troubleshooting & Repair 3

Second Semester

Course # Course Title Credits
ENGL 1102 English Composition II 3
MATH 1124 Finite Math 3
CSCI 1121 Structured Programming 4
CSCI 1150 Operating Systems 3
CSCI 2211 Business of the Internet 3

Third Semester

Course # Course Title Credits
CSCI 1135 Help Desk Concepts 3
CSCI 2218 Excel 3
CSCI 2233 CISCO Introduction to Networks 4
COMM 1110    Interpersonal Communication 3
PHIL 1107    Ethics 3

Fourth Semester

Course # Course Title Credits
CSCI 2216 Outlook 3
CSCI 2263 HTML 5 Programing 4
CSCI 2242 Database Management 3
PSYC 1110 Principles of Psychology 3
COMM 1115 Fundamentals of Effective Speech 3
Program Total: 62
Non-Tech: 31
Tech: 31

Faculty